Problem feet…no problem!

Although we are not podiatrists, we do have experience with helping our customers find the right footwear, whatever their needs. Our team of experienced shoe fitters are always happy to answer your queries about footwear problems or products, whether you are recovering from foot surgery, or are finding it difficult to find styles for swollen or wider feet. If you are looking for style advice for a special occasion, we are always pleased to help find your dream pair or solve your footwear dilemmas.

What are the best shoes for heel pain and plantar fasciitis?

Finding comfortable footwear is almost as painful as having the conditions such as plantar fasciitis and sever’s disease itself. In the quest to find the right shoe to ease your heel pain there are a few factors to look for. You will want to choose footwear that have some or all these features:

  • Fully cushioned footbeds – technologies like memory foam or ‘Touch it’.
  • A good level of arch support – like Skechers podiatrist approved ‘Arch Fit’ technology.
  • Shock absorption in the heel such as antishock.
  • Laced or fully adjustable velcro fastenings provide much needed support.
  • Removable insoles provide the option of adding orthotic insoles if necessary.

No one brand specialises in shoes for plantar fasciitis, but many of our brands have great designs to consider. Comfort trainer and sandal styles with a slight wedge can provide relief, with the change in foot angle reducing pain at the heel. Use our shopping filters to browse our range of premium comfort brands to shop the features you need, in styles you’ll love.

With great styling and comfort from top brands such as Ara, Caprice, Rieker, Remonte, Skechers, Tamaris Comfort and Padders you’re sure to find a style to suit.

Get in touch for bespoke advice from our team of experts. You can email us at Contact Us.

All our feet are different as are the orthotics! The best way to find the shoe for you and your orthotic is to try on a few different styles.

If you wear orthotics you may find it particularly hard to find footwear to accommodate the extra depth required at the toe or heel. Some brand such as Ara and Caprice are available in half size which can be helpful if you need to go up a size to accommodate the orthotics and you may find a laced shoe gives you the best adjustable fit and support. Use our filters to browse styles that provide extra room for the orthotics. Brands such as Ara, Caprice, Rieker, Remonte, Padders and Tamaris Comfort offer a range of wider fitting styles with removable insoles. If you need extra arch support without orthotics, shop our range of Skechers sandals, trainers, and slippers, with podiatrist approved Arch Fit technology.

Get in touch with our team and we will be happy to answer your queries and give tailored advice for your needs. Contact us.

You can pay for an order using any credit or debit card, although we don’t accept American Express. Alternatively, you can checkout on our website using PayPal.

We will be more than happy to help. You can place an order by calling the team on 028 7083 3393. Please quote the product brand, name or product code to help us find what you’re looking for.

We quote 2 – 5 working days for an order to be dispatched from store.

We can provide next day delivery service if you require a pair of shoes for a special occasion. Please contact us on 028 7083 3393 for more information.

We do ship internationally; however we charge postage. The postage cost depends on the country of delivery and the weight of the item(s). The postage costs are available to view once you place the items in your basket.

If you are not completely satisfied with your purchase, you can return it within 28 days of purchase in its original unworn condition and we will refund the product price. We do not refund the cost of delivery and/or return postage.

The address is as follows:

Cochranes Footwear
38 The promenade
Co. Derry
BT55 7AE
Northern Ireland

You can use the PayPal invoice that was enclosed within your order to return the item. If you do not have the invoice, please ensure your name and address and order number if available, are clearly visible within the return.

Once we have received your return it can take up to 75 hours before we process your requested refund or exchange. Please allow this time before contacting us about a return. We will send you an email to confirm once your return has been processed.

We recommend that you obtain proof of postage/delivery for your return as we are not liable for goods lost in transit.

If you have a problem with an item you have purchased, you can return to us via the procedure detailed above. We can’t comment on a fault with a shoe until our returns team have inspected them, but upon receipt of the return, if we agree that there is a fault we will refund the return postage. We can also attempt to find an exchange pair, or offer a refund of the product price, so please detail what you would like within the return.

You can return unwanted items to any of our retail stores for a full refund within 28 days. You must provide proof of purchase, and all refunds are at the store manager’s discretion.

If you have a particular product, you are looking for or a type of shoe, you can search for this using the search bar at the top of the website. For example, Rieker 14450-20 or Skechers Arch Fit. You can also use the search options to narrow down your selection.

No, we do not have a catalogue as our stock changes regularly. The best way of seeing what we have available is to browse our website or visit a store.

Leather is a natural breathable material that has been used in the making of footwear for centuries. Given its soft flexible nature it needs to be looked after to keep it looking and feeling good.

To clean leather, start by wiping off any dirt and debris with a soft cloth or a soft brush. Use a clean cloth or soft brush to remove any stains with a little bit of mild soapy water. Clean off any soap residue with a soft lint-free cloth and water. Allow the shoes to air dry naturally, away from any heat source.

To polish your shoes, use a neutral or matching leather shoe polish to bring your shoes back to life. Apply a small amount of polish to clean and dry shoes. Don’t be afraid to use some elbow grease to really work the polish into the leather! Buff the surface to a shine with a clean or soft shoe brush. Finish by using a protector spray to help prevent new stains.

Synthetic leather and materials can be cleaned in much the same way, but do not require creamy polish.

Use a suede/nubuck brush to gently clean dirt and debris from the suede. Suede/nubuck cleaner can help get rid of more stubborn stains.

Alternatively, for more stubborn stains, you can clean the suede by keeping a kettle on a rolling boil and gently rub the area with a suede brush. Then wipe down with an absorbent lint-free cloth. Protector spry can be applied when they are clean and dry.

If your shoes get very wet, lightly towel dry any water first. Don’t use direct heat to try and speed up the process, as this can dry out leather and may lead to it cracking! Stuff the inside of your shoes with newspaper, to help draw away moisture and maintain the shape of your shoes/boots.